Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will open. It includes exhaustive information about all the actions that you can carry out on that particular page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast assortment of video tutorials clarifying how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, have a glimpse at our extensive Frequently Asked Questions database, which comprises questions asked by actual clients and offers real solutions. We frequently "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can touch base with our great team of customer service technicians available 24x7 and eager to help you with any issue. Each trouble ticket you open will be replied to in less than 1 hour (the average support ticket response time is about twenty minutes), so you will never have to wait a long time to get your question answered.